Mercer, the administrator for MOAA Insurance Plans, is continuing to stay updated on COVID-19. During this time, we want to assure you providing service to MOAA members remains a top priority.
We continue to be available to serve you through the same channels to which you are accustomed. Please remember you have 24/7 access to your account by clicking on “My Account” at the top right corner of the page. In addition, you can access our customer service team Monday through Friday 7:30 a.m. – 5:00 p.m. Central Time and Saturday 8:00 a.m. – 1:00 p.m. Central Time by calling 1-800-247-2192 or through the Live Chat link on this page. You can also contact us by email at email@example.com.