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MOAA VISION INSURANCE

Stay Focused on Your Vision Care with Savings, Choice, and Convenience.

The Military Officers Association of America (MOAA) works with the MetLife Vision Program, so that you and your family members can choose from one of the largest networks of ophthalmologists, optometrists and opticians in the nation. 

It’s crystal clear: you will have more convenience for routine care and services. The network is so important when choosing a vision benefits plan. It is about more than just size; the plan should include the right mix of vision providers for you and your family.

It’s easy to find a provider near you: just visit the Find a Vision Provider directory to view participating providers by location.

BENEFIT OVERVIEW

To view the vision benefits provided by the MOAA Vision Insurance Plan, please view the Benefits Overview

Cost of Coverage: Rates are determined by your state of residence. Get a personalized rate quote below.

Eligibility: As a member of the Military Officers Association of America (MOAA), you and your family are eligible for coverage. Your lawful spouse and dependent children under age 26 are also eligible for coverage. To become insured, an enrollment form must be submitted and the required premium contribution must be paid.

Effective Date:Coverage for you and your eligible dependents will become effective on the first day of the month after your enrollment form has been approved and your first premium is received.

Termination: Your Vision Plan protection will not be canceled due to claims and you cannot be singled out for a rate increase. Your coverage continues as long as you pay your premiums when due, keep your Military Officers Association of America (MOAA) membership, and the group policy remains in force. Your dependent’s coverage will remain in effect as long as your coverage is active, premiums are paid, and they meet eligibility requirements.


See the Benefits Overview for Limitations and Exclusions.


Answers about the plan, including eligibility, options, enrollment, customer service and more.

You can receive savings on the following:

  • Eye exam
  • Frames
  • Lined bifocal lenses
  • Progressive lenses
  • Standard corrective lenses
  • Standard lens enhancements
  • Contact lenses (instead of glasses)

When you go to a vision provider within your network, there are value-added features as well:

  • Additional lens enhancements1
  • Savings on glasses and sunglasses
  • Laser vision correction 2

Your actual savings by enrolling in the MetLife Vision Plan will depend on various factors, including plan premiums, number of visits by your family per year and the cost of services rendered. Be sure to review the Schedule of Benefits for your plans specific benefits and other important details.

Whether you choose to see a participating vision care specialist or not, using your vision coverage is simple and convenient.

  • Visit www.metlife.com/mybenefits to find an eye doctor who is right for you.
  • Review your plan coverage before your appointment.
  • At your appointment, tell them you have the MetLife Vision plan. No ID card is necessary.

That is it! MetLife will handle the rest – there are no claim forms to complete when you see a participating vision care specialist.

If you visit an out-of-network office, you will pay in full for the services and eyewear received at the time of your appointment, including taxes. Then you will submit a completed MetLife Vision claim form and itemized receipt to: MetLife Vision; PO Box 997565; Sacramento, CA 95899-7565. You can also submit a claim online through www.metlife.com/mybenefits

No. You can visit any licensed eye care professional. However, your out-of-pocket costs are usually significantly lower when you stay in network.

No, you and your dependents each have the freedom to choose any eye care professional.

Not if you visit a participating location. You do not need to file claims if you stay in-network for care. The office will confirm your eligibility, submit the claim and calculate your out-of-pocket costs, if any, at the time of service.

If you visit an out-of-network office, you will pay in full for the services and eyewear received at the time of your appointment, including taxes. Then you will submit a completed MetLife Vision claim form and itemized receipt to: MetLife Vision; PO Box 385018; Birmingham, AL 95238-5018. You can also submit a claim online through www.metlife.com/mybenefits

Find a Vision Provider by accessing the Directory button on this Page. Or, you can visit www.metlife.com/mybenefits or call 1-855-MET-EYE1 (1-855-638-3931)

Once you are enrolled in the plan, you can also access the new “Find a Vision Provider” feature on MetLife’s Mobile App3. Just search for “MetLife” at the iTunes App Store or Google Play to download, then use your MyBenefits log in information to access this feature.

1All lens enhancements are available at participating private practices. Maximum copays and pricing are subject to change without notice. Please check with your provider for details and copays applicable to your lens choice. Please contact your local Costco to confirm the availability of lens enhancements and pricing prior to receiving services. Additional discounts may not be available in certain states.
2Custom LASIK coverage only available using wavefront technology with the microkeratome surgical device. Other LASIK procedures may be performed at an additional cost to the member. Additional savings on laser vision care is only available at participating locations.
3Before using the MetLife Mobile App, you must register at www.metlife.com/mybenefits from a computer. Registration cannot be done from your mobile device.
Metropolitan Life Insurance Company, New York, New York.
Benefits are underwritten by Metropolitan Life Insurance Company, New York, NY. Certain claim and network administration services are provided through Vision Service Plan. Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods, and terms for keeping them in force. Please contact MetLife or your plan administrator for costs and complete details.

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

MOAA Vision Enrollment Form

MOAA Vision Benefit Overview

Out-of-network Claim Form



Download Adobe Acrobat Reader


We're here to help! Please contact us in whatever manner is most convenient for you.

Program Administrator:

Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-247-2192
Hours: 7:30 am to 5 pm Monday-Friday and 8 am to 5 pm Saturday-Sunday (Central)

Email: moaa.service@mercer.com
Website: www.mercer.com

Insurance Company:

Metropolitan Life Insurance Company
Sacramento, CA 95899-7545

For Claims Questions or to Find a Provider
Call: 1-855-MET-EYE1 (1-855-638-3931)

MOAA Vision Monthly Rate Quote Tool

Please enter your information below to receive your
Vision Insurance Quote. Monthly rates are quoted.
For your convenience, you will be billed quarterly.


State of Residence
   
   
 


Metropolitan Life Insurance Company, New York, New York.
Benefits are underwritten by Metropolitan Life Insurance Company, New York, NY. Certain claim and network administration services are provided through Vision Service Plan. Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods, and terms for keeping them in force. Please contact MetLife or your plan administrator for costs and complete details.


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